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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Bear

Joe Bear

September 26, 2024

1  out of  5
rating by Joe Bear
"Find an agent that doesn't falsely complete insurance documents, tack on bogus charges and scamming elders."
We responded:
"Hi Joe, I don’t have any record of you being a customer of my agency. Can you please give us a call to discuss? 847-792-1969"
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Jason Rzeszutko

August 26, 2024

5  out of  5
rating by Jason Rzeszutko
"Darrin and Taylor are very helpful, great customer service!"
We responded:
"Jason, thank you for your positive feedback! I'm glad to hear that Darrin and I could provide you with great customer service. If you need any further assistance, feel free to reach out. - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Kathryn Warnock

August 8, 2024

5  out of  5
rating by Kathryn Warnock
"Alex Walker is an excellent State Farm agent. She walked me through the process of switching from West Bend (premiums skyrocketed from last year) and gave me detailed options for saving even more money. She was pleasant and patient and I would highly recommend her, and Taylor Maciaszek's office, in Pingree Grove, for your insurance needs. State Farm covered me as a new drive when I was 16, and carried me through many years of coverage. I am glad to be back with this stong and solid insurance provider, a leader in the industry. Thank you, Alex!"
We responded:
"Hey Kathryn, Thanks for the awesome review! I'm glad Alex could help you switch and find ways to save money. It's great to hear you're happy with our service and back with State Farm. Alex is indeed a valuable part of our team, and we're grateful for her dedication. If you need anything else, our office is here for you! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Craig Willert

July 31, 2024

5  out of  5
rating by Craig Willert
"Taylor and the office have always been rock solid. Love working with them."
We responded:
"Hey Craig, Thanks a ton for the awesome review! We're so happy you love working with our team. We're always here for you! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Marsha Landorf

July 20, 2024

5  out of  5
rating by Marsha Landorf
"Alex Walker was super! She helped me with straightening out confusion on my State Farm accounts on-line. Patient and knowlegeable!!"
We responded:
"Hey Marsha! I'm so glad Alex was able to help you out with your State Farm accounts online! She's definitely a patient and knowledgeable member of our team. If you need anything else, we're here for you! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Renee Morales

July 10, 2024

5  out of  5
rating by Renee Morales
"Been with Taylor for a great many of years and I am never disappointed"
We responded:
"Thank you, Renee, for being a loyal customer for many years! We are ecstatic to hear that you are always satisfied with our service. We truly appreciate your trust and support. Please know that our team is here for you whenever you need us. Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Jeanne Bonilla

July 10, 2024

5  out of  5
rating by Jeanne Bonilla
"I’m having some issues with my roof claim and Darrin has been on it helping me with it. I’ts been a huge help."
We responded:
"Thank you for sharing your experience with Darrin! We're glad he's been able to assist you with your roof claim. We're here to help anytime you need us. Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Coltan Kross

July 9, 2024

5  out of  5
rating by Coltan Kross
"Fast and easy!"
We responded:
"Glad we could provide you with a fast and easy experience, Coltan! We appreciate your positive feedback and are here for you whenever you need assistance with your insurance needs. Thank you for choosing our office! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Cheryl Armstrong

July 8, 2024

5  out of  5
rating by Cheryl Armstrong
"Prompt response when called office. Knowledgeable and efficient may me feel right at home answering questions. Recommend highly."
We responded:
"Thank you for your kind words, Cheryl! I'm glad I could assist you promptly and efficiently. It's wonderful to hear that you felt right at home and found my explanations helpful. If you have any more questions in the future, feel free to reach out. - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Beatrice Tesoro

July 8, 2024

5  out of  5
rating by Beatrice Tesoro
"I absolutely love working with Taylor and her staff. I’ve reached out a couple of times for questions regarding rates and policy changes. I love how quick and thorough all of their responses have been. I’ve worked with both Kim and Darrin who is the Office Manager. Every experience has been so positive and they all have been so kind and helpful. It’s a nice feeling knowing you can count on this team as your personal agents vs the other insurance carriers where your having to deal with their horrible customer service representatives."
We responded:
"Thank you, Beatrice, for your wonderful feedback! We are glad to hear that you have had such positive experiences with Kim and Darrin. We are grateful for your kind words about our quick and thorough responses. It's our pleasure to be your reliable personal agents, providing excellent service and support. Please feel free to reach out for any future insurance needs or questions. - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Malorie Huffman

July 3, 2024

5  out of  5
rating by Malorie Huffman
"Kim has been great to work with! Would highly recommend this agency"
We responded:
"Thank you for the recommendation, Malorie! I'm glad you had a great experience working with Kim. We appreciate your kind words and are here to assist you with any insurance needs in the future. - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Levi Zekoff

July 2, 2024

5  out of  5
rating by Levi Zekoff
"Taylor & Kim were awesome with getting me an instant answer life insurance policy. It was super quick and easy Levi"
We responded:
"Levi, I'm thrilled you found our instant answer life insurance policy quick and easy! We are pleased to have provided you with such efficient service. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Hannah Walker

June 26, 2024

5  out of  5
rating by Hannah Walker
"Alex walker is amazing and always friendly and helpful."
We responded:
"Hannah, I'm pleased to hear that Alex is always amazing, friendly, and helpful! At our office, we strive to provide top-notch service to all our clients. Thank you for recognizing Alex's dedication to assisting you. We look forward to being there for all your insurance needs in the future! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Lil' Kimmie

June 25, 2024

5  out of  5
rating by Lil' Kimmie
"Taylor is professional, knowledgeable and very down to earth. She has been our agent for years and is always helping us adjust our policies as our family needs change. Her assistant Darren is also excellent and personable."
We responded:
"Kimmie, your loyalty and positive feedback make us ecstatic! We're grateful for the opportunity to help adjust your policies to meet your family's changing needs. Thank you for choosing our office for your insurance needs! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Troy Zekoff

June 25, 2024

5  out of  5
rating by Troy Zekoff
"Taylor's office is very knowledgeable in life insurance. With the help of Kim who works for Taylor I was able to get a policy for my granddaughter that will be paid off in 20 years and she will be able to borrow from it later on if she needs it for college. I really like that I can call and get a live friendly voice to answer any questions I may have. Highly suggest giving Kim a call and get a quote."
We responded:
"Troy, I'm thrilled to hear that Kim provided such knowledgeable assistance with your granddaughter's life insurance policy! We're pleased that you found our office helpful and accommodating. Feel free to reach out to our office for any future insurance needs or questions. Thank you for recommending us! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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jason king

June 20, 2024

5  out of  5
rating by jason king
"I've been with Taylor and Darren for many years now, and I'm always at ease knowing they are there to handle any issues I have. Every experience has been easy and handled amazing 10/10"
We responded:
"Jason, we're thrilled to have been your go-to team for many years! We're pleased to hear that every experience with us has been amazing and easy. Thank you for your continued trust in our service. We're here for you whenever you need us! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Wayne Lauderdale

June 17, 2024

5  out of  5
rating by Wayne Lauderdale
"Taylor's office is amazing to work with. Kim was quick with her quote and saved us tons of money with great coverages."
We responded:
"Wayne, I'm thrilled to hear that Kim provided you with a quick quote and saved you money while offering great coverages! Our team is pleased to have been able to assist you with your insurance needs. Thank you for choosing our office for your insurance services. Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Jamie Frye

June 16, 2024

5  out of  5
rating by Jamie Frye
"We highly recommend Taylor and her State Farm staff. For years she has provided our family with quality insurance at reasonable rates. Taylor is extremely knowledgeable and keeps us well informed on new policy options for our changing needs."
We responded:
"Jamie, your recommendation and positive feedback are truly appreciated! I'm pleased to hear that you find our insurance options to be of high quality and at reasonable rates. Keeping you informed and meeting your changing needs is always a top priority for our team. Thank you for trusting us with your insurance needs! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
Profile photo of Susan Keys

Susan Keys

June 15, 2024

5  out of  5
rating by Susan Keys
"The team was very helpful in processing a claim for my roof. Responded to each question or issue immediately. Darrin is a great ambassador for State Farm!"
We responded:
"Susan, I'm thrilled to hear that Darrin and our team provided prompt assistance with your roof claim! We're grateful for your positive feedback and appreciate your kind words about Darrin's service. If you have any future insurance needs, feel free to reach out. Thank you! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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stephen richards

June 15, 2024

5  out of  5
rating by stephen richards
"Alex was amazing! So knowledgable and efficient!! Stellar service!"
We responded:
"Stephen, I'm thrilled you found Alex to be so knowledgeable and efficient! We're pleased to have provided you with stellar service and are grateful for your positive feedback. If you ever need assistance in the future, our office is here to help! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Daniel Abu-Gheida

June 14, 2024

5  out of  5
rating by Daniel Abu-Gheida
"Jess is super nice and helpful! She referred me to Taylor. Great professional people!!"
We responded:
"Daniel, I'm thrilled you had a great experience with Jess and our team! We're pleased to have been recommended to you and are grateful for your kind words. Our team is dedicated to providing professional and helpful service. Thank you for choosing us! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Pat Herringer

June 14, 2024

5  out of  5
rating by Pat Herringer
"Darrin is the most responsive agent i have ever worked with in my 50+ years of driving and 30+ years of homeownership. State farm has settled each of my home and auto claims quickly and to my complete satisfaction. I highly recommend this team."
We responded:
"Pat, I'm thrilled to hear you've had such a positive experience with our team! I'm pleased that we could settle your home and auto claims quickly and to your satisfaction. We're grateful for your recommendation and look forward to assisting you further in the future! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
Profile photo of Matthew Maciaszek

Matthew Maciaszek

June 14, 2024

5  out of  5
rating by Matthew Maciaszek
"Taylor provided exceptional service with her friendly expertise. She thoroughly understood my needs to find the ideal, cost-effective coverage plan. Her employee Darrin seamlessly supported with professionalism, making the entire process smooth and pleasant. Taylor and her team went above and beyond, ensuring tailored solutions and making me feel valued. For knowledgeable insurance experts committed to your needs, Taylor and Darrin are an exceptional duo I highly recommend. Their focus on outstanding service is top-notch.​​​​​​​​​​​​​​​​"
We responded:
"Matthew, I'm thrilled you found our service exceptional and our coverage plan ideal and cost-effective! Darrin and our team are pleased to have provided you with tailored solutions and a smooth process. Your recommendation means a lot to us, and we're grateful for your kind words about our outstanding service! For any future insurance needs, feel free to reach out. - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Paul Maciaszek

June 14, 2024

5  out of  5
rating by Paul Maciaszek
"Very friendly and knowledgeable staff."
We responded:
"Paul, I'm pleased to hear that you found our staff very friendly and knowledgeable! Providing top-notch service is our priority, and we're grateful for your positive feedback. We look forward to assisting you with all your insurance needs in the future! - Taylor Maciaszek - State Farm Insurance Agent, Pingree Grove, IL"
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Miranda Martinez

June 13, 2024

5  out of  5
rating by Miranda Martinez
"This location has the best staff! Very generous and helpful people, and also very professional and understanding. Jessica has referred me to Taylor, and I’ve heard nothing but positive things so I’m excited to contact her shortly! Jessica is always very knowledgeable about what she does! 5 stars! I would definitely recommend coming here for all of your insurance needs!"
We responded:
"Thank you for the kind words Miranda! "